Warranty Management and Product Manufacture (Springer Series in Reliability Engineering)
Product details
| Management number | 233473431 | Release Date | 2026/06/27 | List Price | US$43.73 | Model Number | 233473431 | ||
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Purchasers of manufactured goods need assurance that they will perform well over their expected life. Warranties play a vital role in this. With proper management, warranty terms provide a promise of protection in case of product failure, while warranty service can assure customer satisfaction in the event of a claim. The authors have developed "Stage-3" warranty management, viewing warranties from a strategic perspective, starting with a strategy linked to technical and commercial planning from the start of product development. Written by leading experts, this book details current thinking in product manufacture. Read more
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